Frequently Asked Questions

  1. Ordering & Payment

Q: How do I place an order?
A: Simply browse our products, select the item(s) you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you’ll enter your shipping and payment details.

Q: What payment methods do you accept?
A: We currently accept major credit cards and other standard online payment methods (e.g., PayPal). If you have specific questions about payment, feel free to contact our customer support.

Q: Can I cancel or modify my order after placing it?
A: Yes. If you wish to change or cancel your order, please contact us as soon as possible at info@ehbarbersupply.com or (651) 417-2495. If your order has not yet shipped, we can usually accommodate your request with no additional charges.

  1. Shipping

Q: Where do you ship?
A: We currently ship exclusively within the United States.

Q: Is shipping free?
A: Yes. All orders shipped within the U.S. qualify for free shipping, with no hidden fees.

Q: How long does processing and delivery take?

  • Order Processing: 1–2 business days (Monday–Friday, excluding holidays).
  • Estimated Delivery: 5–7 business days once your order is dispatched.
    Please note that external factors (e.g., weather, carrier delays) may affect delivery times.

Q: Will I receive a tracking number?
A: Absolutely. After your order has shipped, we will send a tracking number to your email address. You can track your package via the courier’s website (DHL, UPS) or directly through our online tracking portal if available.

  1. Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return window for defective or incorrectly delivered products, and a 30-day return window for “Change of Mind” returns. Please ensure the item is in its original, unused condition (for “Change of Mind”) or that you report any defects immediately upon receipt.

Q: Who pays for return shipping?

  • Defective or Incorrectly Delivered Products: We cover the return shipping costs.
  • Change of Mind: The customer is responsible for return shipping.

Q: How do I initiate a return?
A: Email us at info@ehbarbersupply.com with your order number and reason for return. We will reply within 1–2 business days with return instructions.

Q: How long does it take to receive my refund?
A: Once your returned item is inspected and approved, refunds are typically processed within 10 business days. The credit will appear on your original payment method, though processing times may vary by bank or payment provider.

  1. Products & Brands

Q: What types of products do you offer?
A: We specialize in a variety of barber tools and accessories, including:

  • Combos (clipper & trimmer sets)
  • Clippers
  • Trimmers
  • Shavers
  • Bases
  • Blow Dryers
  • Blades
  • Cases (storage and travel bags)

Q: Which brands do you carry?
A: We proudly offer products from leading brands in the barbering industry:

  • Andis
  • BaBylissPRO
  • Stylecraft
  • Wahl
  • Oster

Q: Are your products authentic?
A: Yes. We only source genuine, Quality products from reputable manufacturers.

Q: Do you sell customized or personalized products?
A: We do carry select items that can be customized or personalized. However, please note that customized products are non-returnable unless they are defective or shipped incorrectly.

  1. About Ehub Barber Supply

Q: What is Ehub Barber Supply’s mission?
A: Our mission is to provide barbers and grooming professionals with top-quality tools at competitive prices, ensuring access to the best equipment in the industry.

Q: Where are you located?
A: Our main office and warehouse are located at 21013 Northwest 14th Place unit 443, Miami Gardens, Florida, 33169, United States

Q: Do you have a physical store?
A: We currently operate as an online-only store to keep prices competitive and maintain a wide product selection. We are always exploring new ways to serve our customers, so stay tuned for future updates.

  1. Contact Information & Support

Q: How can I contact Ehub Barber Supply?
A: You can reach us via:

  • Email: info@ehbarbersupply.com
  • Phone: (651) 417-2495
  • Contact Form: Available on our website
  • Business Hours: Monday–Friday, 09:00–17:00 (EST)

Q: How quickly will I receive a response from Customer Service?
A: We aim to respond to all inquiries within 1–2 business days. During peak seasons or holidays, response times may be slightly longer.

  1. Other Policies & Information

Q: How do you protect my privacy?
A: We take your privacy seriously and comply with GDPR regulations. For more information, please review our Privacy Policy on our website.

Q: Are there terms of service I should be aware of?
A: Yes. By using our website or contacting us, you agree to our Terms of Service, which outline important details about our operations, limitations, and your rights as a customer.

Q: Do you ever update these policies?
A: We may update our policies from time to time. Any significant changes will be announced on our website or sent via email.

Company Information

Company Name: Electronichub770 LLC

Address: 21013 Northwest 14th Place unit 443, Miami Gardens, Florida, 33169, United States

Email address: info@ehbarbersupply.com

Phone: (651) 417-2495

Contact form: Contact

Company number: 883131155

Opening hours : Monday to Friday (09:00 - 17:00)